Welcome to Al Naseem Al Atta. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By visiting our website, requesting quotations, placing orders, or engaging in business with us, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.
By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms apply to all visitors, customers, suppliers, distributors, business partners, and users of our website and services.
[Your Company Name] is a professional food trading company specializing in the sourcing, import, export, wholesale distribution, and supply of premium-quality food products. We serve supermarkets, restaurants, hotels, catering companies, food manufacturers, retail stores, government institutions, healthcare facilities, wholesalers, and distributors in domestic and international markets.
We offer a wide range of food products, including but not limited to:
Product availability may vary depending on seasonal conditions, supplier availability, import regulations, and market demand.
We strive to ensure that all product descriptions, images, specifications, packaging details, and pricing displayed on our website are accurate and up to date. However, product appearance, packaging, specifications, and availability may change without prior notice due to supplier updates or manufacturing improvements.
Images displayed on the website are for illustrative purposes only and may differ slightly from the actual products.
All quotations provided by our company are subject to product availability, market prices, shipping costs, currency exchange rates, and supplier confirmation.
Unless otherwise stated, quotations remain valid for the period specified in the quotation document.
Submitting an inquiry does not create a contractual obligation until a formal order has been accepted.
Orders are considered confirmed only after written acceptance by our company and, where applicable, receipt of the agreed payment or deposit.
We reserve the right to refuse, suspend, or cancel any order due to product unavailability, pricing errors, payment issues, legal restrictions, or other business considerations.
Customers are responsible for verifying order details before confirmation.
Prices are subject to change without prior notice due to fluctuations in raw material costs, international market conditions, transportation expenses, taxes, customs duties, and currency exchange rates.
Unless specifically stated, prices do not include customs duties, import taxes, insurance, or local government charges.
Payment terms may vary depending on customer agreements and order value.
Accepted payment methods may include:
Orders may require partial or full advance payment before production or shipment.
Late payments may result in delayed deliveries, suspension of future orders, or additional charges where permitted by law.
We work with trusted logistics providers to deliver products efficiently and securely.
Delivery schedules are estimated based on supplier production, shipping routes, customs clearance, and transportation conditions.
While we make every effort to meet delivery timelines, delays may occur due to circumstances beyond our reasonable control, including:
We are not liable for delays caused by third-party logistics providers or government authorities.
Ownership of goods transfers according to the agreed Incoterms or contractual agreement between both parties.
Risk of loss or damage transfers to the customer at the point specified in the applicable shipping agreement.
Customers are encouraged to arrange appropriate cargo insurance where necessary.
We maintain strict quality assurance procedures throughout sourcing, storage, packaging, and shipping.
Customers should inspect products immediately upon delivery.
Any claims regarding damaged goods, shortages, or incorrect deliveries should be submitted in writing within the agreed inspection period together with supporting evidence.
Claims submitted after the inspection period may not be accepted.
Due to the nature of food products, returns are generally not accepted unless:
Approved refunds or replacements will be processed according to the specific circumstances and contractual agreement.
Customers are responsible for ensuring compliance with all import regulations, customs requirements, licenses, permits, labeling requirements, and local food laws applicable within their country.
Our company will provide necessary export documentation where applicable but cannot guarantee customs clearance in every destination.
All content available on this website, including text, logos, graphics, product descriptions, images, icons, layouts, software, and design elements, is the property of [Your Company Name] or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Users agree not to:
We reserve the right to suspend access for users who violate these Terms.
To the maximum extent permitted by law, [Your Company Name] shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability shall not exceed the amount paid for the affected order unless otherwise required by applicable law.
We shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, transportation interruptions, governmental actions, power failures, cyberattacks, or supplier disruptions.
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of information as described in that policy.
Our website may contain links to external websites for informational purposes. We are not responsible for the content, availability, or privacy practices of third-party websites.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated versions will become effective immediately upon publication on this website.
Users are encouraged to review these Terms periodically.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Al Naseem Al Atta operates, unless otherwise agreed in writing between the parties.
If you have any questions regarding these Terms and Conditions, please contact us.
We are a trusted food trading company specializing in sourcing, importing, exporting, and distributing premium-quality food products worldwide.
Salah, Muhammad Salih Qazzaz, Al Khalidiyyah, Makkah 21955